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← Sierra

Strategist, Agent Development

Sierra · San Francisco, CA · New York, NY

CHECKED 3H AGO

Applied AIonsite$200k–$290k
Apply on the lab’s site ↗

At a glance

Highlights

  • Own AI agents from pilot scope to production handling thousands of chats daily.
  • Build retention and troubleshooting agents that outperform human agents.
  • Advise enterprise leaders and shape AI strategy shoulder-to-shoulder daily.

What they offer

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Discretionary benefit stipend
  • Equity

Ideal candidate

Customer-obsessed problem-solver who thrives in ambiguity and loves working shoulder-to-shoulder with executives to turn complex business goals into impactful AI agents.

Requirements

  • Customer obsession with energy being in front of customers and building trusted relationships
  • Clear, direct, and persuasive communication across technical and non-technical audiences
  • Strong analytical and critical-thinking skills to solve complex problems in ambiguity
remote policy
Primarily in-person

Lab profile

About Sierra

Leading platform for customer-facing AI agents for global enterprise brands.

What they build

  • Platform for customer-facing AI agents

Known for

  • Enterprise customer service transformation
  • Trusted by major global brands
  • Voice AI and agent analytics

Key facts

  • Headquartered in San Francisco
  • Offices across North America, Europe, and Asia
More about Sierra →
Apply on the lab’s site ↗