Strategist, Agent Development

Highlights

• Own AI agents from pilot to production handling thousands of chats daily.
• Launch retention agents that outperform humans at saving at-risk customers.
• Partner with product to shape new agent architectures using live customers.

What they offer

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Parental leave and fertility and family building benefits through Carrot
• Discretionary benefit stipend
• Lunch, snacks and coffee
• Equity participation subject to plan terms

Ideal candidate

Customer-obsessed problem-solver who thrives in ambiguity and loves working shoulder-to-shoulder with enterprise leaders to turn thorny business problems into high-impact AI agents.

Requirements

• Genuine energy being in front of customers and building trusted relationships in complex organizations
• Clear, direct, and persuasive communication across technical and non-technical audiences
• Strong analytical and critical thinking to break down complex problems, spot risks early, and adapt fast