Strategist, Agent Development - Retail

Highlights

• Own AI agents from pilot to production handling thousands of chats daily.
• Build order management and shopping agents for major retail brands.
• Turn support channels into revenue with discovery and win-back agents.

What they offer

• Flexible unlimited paid time off
• Medical, dental and vision benefits
• Life insurance and disability benefits
• Parental leave
• Fertility and family building benefits through Carrot
• Equity plans

Ideal candidate

A customer-obsessed strategist who thrives at the intersection of product and people, energized by owning ambiguous problems and tuning AI agents until they measurably move the business.