Strategist Lead, Agent Development

Highlights

• Own AI agents from first pilot to production handling thousands of chats daily.
• Advise enterprise executives shoulder-to-shoulder to shape their AI strategy.
• Guide Sierra's core platform evolution from direct customer work and insights.

What they offer

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, snacks and coffee
• Discretionary benefit stipend
• Equity plan participation for eligible full-time employees
• Free alphorn lessons

Ideal candidate

Hands-on, customer-obsessed leader who thrives in ambiguity and stays close to the technology and people. You blend high standards with empathy and love coaching teams to deliver impactful AI agents for enterprises.

Requirements

• Customer obsession with energy being in front of customers and building trusted relationships
• Clear, direct, and persuasive communication across technical and non-technical audiences
• Strategic problem-solving in ambiguity with strong analytical and critical-thinking skills
• Hands-on leadership style blending high standards with empathy