Director, Priority Support Engineering EMEA
Snowflake · GB-London
Big Tech AIremotedirector
At a glance
Highlights
- Own paid support offerings end-to-end for EMEA region.
- Lead regional Designated Support Engineer team for proactive advisory.
- Use AI to anticipate workload risk and scale proactive engagement.
Ideal candidate
AI-native, low-ego leader who thrives in fast-moving matrixed environments and is energized by reinventing support with AI to drive measurable workload health and customer value.
Requirements
- Proven track record leading premium support or designated technical advisory orgs or senior enterprise field role with revenue accountability
- Experience building or scaling DSE, Solutions Architect, TAM or premium support program at cloud or enterprise SaaS company
- Ability to build deep technical and executive relationships with strategic customers in region
- Strong program, project and process management skills
Lab profile
About Snowflake
Cloud data platform for storage, analytics, data sharing, and enterprise AI workloads.
What they build
- Snowflake Data Cloud
- Data warehousing and data lakes
- Snowpark developer framework
Known for
- Elastic scalable cloud architecture
- Secure governance and data sharing
- Multi-cloud analytics and AI
Key facts
- Founded in 2012
- Headquartered in Bozeman, Montana
- Public company (NYSE: SNOW)
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