Technical Account Manager, Observe
Snowflake · US-NY-New York · US-NJ Metro-Remote · US-NY-Remote
Big Tech AIremotesenior$148k–$194k
At a glance
Highlights
- Serve as trusted technical advisor for strategic enterprise accounts.
- Embed Observe into daily workflows to boost reliability and performance.
- Lead health checks and architecture reviews to drive operational value.
Ideal candidate
Experienced observability practitioner who loves being embedded with SRE and platform teams. Pragmatic, consultative advisor energized by solving production challenges and driving long-term operational value.
Requirements
- 7+ years in SRE, DevOps, platform engineering, observability engineering, or technical advisory roles
- Hands-on experience operating production observability platforms
- Direct experience with Datadog, Dynatrace, Splunk, New Relic, Grafana, Elastic or similar
- Practical experience with OpenTelemetry signals, instrumentation, collectors, and pipelines
- Strong understanding of distributed systems, cloud-native architectures, and DevOps practices
- Track record improving incident response, alert quality, troubleshooting speed, and cost efficiency
- Ability to lead complex technical conversations with practitioners and engineering leadership
- Strong written communication for architecture summaries and executive-ready updates
Lab profile
About Snowflake
Cloud data platform for storage, analytics, data sharing, and enterprise AI workloads.
What they build
- Snowflake Data Cloud
- Data warehousing and data lakes
- Snowpark developer framework
Known for
- Elastic scalable cloud architecture
- Secure governance and data sharing
- Multi-cloud analytics and AI
Key facts
- Founded in 2012
- Headquartered in Bozeman, Montana
- Public company (NYSE: SNOW)
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