Operations Controller

Highlights

• Act as real-time authority for Waymo’s autonomous network across markets.
• Lead incident response to stabilize and recover driverless ride-hail service.
• Coordinate Product, Engineering and Operations during safety-critical events.

What they offer

• Discretionary annual bonus program
• Equity incentive plan
• Generous Company benefits program

Ideal candidate

Calm, decisive operator who thrives in high-pressure 24/7 operations and loves bringing clarity to chaos, aligning regional and network teams to keep autonomous mobility safe and reliable.

Requirements

• 12+ years making decisions in real-time, mission-critical 24/7 environments
• Proven high-judgment decision-making under extreme pressure using data-driven arguments
• Experience leading cross-functional event response with decision discipline and communication
• Strong systems thinking to synthesize live signals and maintain situational awareness
• Exemplary communication skills with confidence briefing cross-functional leaders
• Ability to align network priorities with regional realities and engineering constraints