Software Quality Operations Specialist

Highlights

• Ensure the safety, reliability, and quality of the Waymo Driver.
• Help scale fully autonomous ride-hail service to new cities and platforms.
• Design and deploy AI tools to improve issue detection and triage efficiency.

What they offer

• Health, dental, vision, life and disability insurance
• 401(k) with company match
• 20 days vacation per year
• Sick time and maternity/baby bonding leave
• 13 paid holidays per year
• Discretionary annual bonus program and equity incentive plan

Ideal candidate

A quality-driven operator with AV experience who thrives in fast-paced environments, bridges engineering and operations, and is excited to apply AI to improve safety and scale autonomous driving.

Requirements

• BS/BA degree or 4 years relevant experience in AV Software Quality Operations
• Experience supporting ML lifecycle from data prep and training to validation and monitoring
• Experience with ML testing including dataset QA, bias detection and edge-case testing
• Ability to quickly learn new concepts and use proprietary tools
• Strong understanding of driving rules and regulations
• Occasional on-call availability for evenings
• Ability to work in fast-paced, high-stress environment with good judgment
• Excellent communication and interpersonal skills for diverse collaboration
• Experience working with offshore teams / multiple local operations hubs
• Basic SQL querying
• Competency in LLM/transformer models and/or ML for robotics