Customer Program Manager

Highlights

• Lead robotaxi customer programs with Japan-based OEMs including Nissan.
• Build embodied intelligence that moves real vehicles safely.
• Define project plans and deliver customer needs on schedule.

What they offer

• Salaries benchmarked against the market annually
• Meaningful equity sharing in long-term success
• Relocation support and visa sponsorship where applicable
• Hybrid working with core hours and hands-on workshop time
• Learning and development budgets for training and conferences
• Comprehensive benefits including health, dental and parental leave

Ideal candidate

Bilingual program leader who thrives in ambiguity and takes high ownership of customer outcomes. Passionate about autonomy and adept at bridging Japanese OEM customers with product and engineering teams.

Requirements

• Fluent Japanese and English with ability to lead high-stakes external discussions
• 5+ years program management experience in complex automotive software development
• Direct experience working with Japanese OEMs, automotive companies or tier-1 suppliers
• Proven customer-facing stakeholder management experience
• Strong ownership with ability to operate effectively in ambiguity
• Strong technical knowledge of automotive industry and software development with some robotics, autonomy or AI experience
• Proficient with program management tools including Jira with exceptional communication skills
• Able to collaborate across multidisciplinary teams and travel as needed