AI adoption lead (East)

Highlights

• Own deployment and activation success across enterprise customer portfolio.
• Build champion networks and run workshops that turn AI investment into outcomes.
• Co-develop custom AI workflows grounded in customer data for business impact.

What they offer

• Generous PTO plus company holidays
• Medical, dental and vision coverage for you and family
• Paid parental leave (16 weeks)
• Fertility and family planning support
• Wellness and learning and development stipends
• Company stock options and 401k
• Company-wide off-sites and team off-sites

Ideal candidate

A builder-minded customer success professional who thrives embedding with enterprises, creating engagement and scaling AI adoption through community, education, and measurable outcomes.

Requirements

• At least 5 years owning activation success and driving measurable adoption outcomes
• Deep experience discovering, mapping and leveraging customer workflows and business objectives
• Experience implementing activation strategies including champion programs, office hours, dashboards and workshops
• Proven success building advocate networks and power user communities
• Ability to scope, design and deliver custom AI solutions and demos with business stakeholders
• Expertise delivering virtual and live instructor-led workshops tailored to diverse audiences
• Strong relationship-building, program management and advisor mindset in fast-paced environments
• 25% domestic and international travel required