AI adoption lead (West)

Highlights

• Own activation success across a portfolio, turning AI investment into outcomes.
• Build champion communities and power-user networks that drive peer learning.
• Co-develop custom AI workflows with customers to drive measurable business impact.

What they offer

• Generous PTO plus company holidays
• Medical, dental and vision coverage for you and family
• 16 weeks paid parental leave
• Fertility and family planning support
• Wellness and learning and development stipends
• Company stock options, 401k and team off-sites

Ideal candidate

Builder-minded customer success professional who loves embedding with enterprise customers, sparking adoption through workshops and champion communities, and turning AI experiments into measurable impact.

Requirements

• 5+ years owning activation success and driving measurable adoption outcomes
• Experience discovering and mapping customer workflows and business objectives to ROI
• Experience with champion programs, office hours, dashboards and workshops
• Track record building advocate networks and power-user communities
• Ability to scope, design and deliver custom solutions and demos with stakeholders
• Expertise facilitating live and virtual workshops tailored to diverse audiences