Enterprise AI adoption lead (UK)

Highlights

• Own AI deployment success across a portfolio of enterprise customers.
• Build champion communities and power-user networks that scale AI adoption.
• Design custom AI workflows with customers to drive measurable business impact.

What they offer

• Generous PTO plus company holidays
• Comprehensive medical and dental insurance
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Competitive pension scheme and company contribution
• Wellness stipend for gym, massage, personal training, etc.
• Learning and development stipend
• Company-wide and team off-sites
• Company stock options

Ideal candidate

A builder-minded customer success professional who thrives embedding with enterprise customers, fostering champion communities, and translating AI capabilities into measurable business outcomes.

Requirements

• At least 5 years owning activation success and driving measurable adoption outcomes
• Deep experience discovering and mapping customer use cases, workflows and business objectives
• Experience implementing activation strategies including champion programs, office hours, dashboards and workshops
• Success building advocate networks and power user communities
• Ability to connect platform usage to business outcomes and articulate ROI
• Ability to scope, design and deliver custom solutions and demos with business stakeholders
• Comfortable understanding technical concepts and communicating to varied audiences
• Expertise delivering virtual and live instructor-led workshops tailored to diverse audiences
• Strong stakeholder relationship building, program management and advisor mindset
• Thrives in fast-paced environments, comfortable with experimentation and feedback-driven growth
• Willing to travel up to 25% domestically and internationally