Senior AI adoption lead (West)

Highlights

• Own deployment and activation success across enterprise customer portfolio.
• Build champion networks and power-user communities to scale AI adoption.
• Co-develop custom AI workflows with clients like Mars, Marriott and Uber.

What they offer

• Medical, dental and vision coverage for you and family
• Generous PTO plus company holidays
• Paid parental leave (16 weeks)
• Company stock options and 401k
• Learning and development stipend
• Wellness stipend

Ideal candidate

Builder-minded customer success leader who loves embedding in enterprise orgs, creating engagement and champion communities, and turning AI investments into measurable outcomes.

Requirements

• At least 9 years owning activation success and driving measurable adoption outcomes
• Deep experience discovering and mapping customer use cases and workflows to business objectives
• Experience implementing activation strategies including champion programs, office hours, dashboards and workshops
• Success building advocate networks and power user communities
• Ability to connect platform usage to business outcomes and articulate ROI
• Ability to scope, design and deliver custom solutions and demos with business stakeholders
• Expertise delivering virtual and live instructor-led workshops tailored to diverse audiences
• Strong stakeholder relationship building, program management and advisor mindset