Site Reliability Engineer, Data Center - Memphis

Highlights

• Lead hardware reliability for AI data center operations in Memphis.
• Validate firmware releases for compatibility, performance and safety.
• Build early-detection monitoring to minimize downtime across data center hardware.

Ideal candidate

Curious, hands-on engineer who thrives digging into ambiguous hardware failures and keeping critical AI infrastructure running. You are data-driven, collaborative, and energized by fast-paced ownership.

Requirements

• Bachelor's degree in Systems Engineering, Electrical Engineering, Computer Science, or related field (or equivalent experience)
• 2+ years of experience in hardware reliability engineering, preferably in high-performance computing or data center environments
• Proven expertise in firmware analysis, hardware specifications review, and release validation
• Strong experience with RMA processes, including filing claims, vendor negotiations, and pushing for resolutions outside standard protocols
• Demonstrated ability to diagnose and prove complex hardware failures, including grey or intermittent issues
• Familiarity with data center hardware components (e.g., servers, GPUs, networking equipment) and emerging technologies
• Proficiency in scripting (Python, Bash) for automation and analysis, plus general experience in at least one systems language (C, C++, Java, Rust, or similar)
• Excellent problem-solving skills with a data-driven approach to reliability engineering
• Ability to work collaboratively with cross-functional teams, including operations technicians